Refund & Cancellation Policy

This policy covers registration fees paid through Razorpay for AiXCon Global 2026, taking place on 25 November 2026. It applies equally to Attendee, Speaker, and Exhibitor/Sponsor registrations.

1. Before you pay

Submitting a registration form does not charge you anything. A payment is only requested after Artificial Intelligence Exploration Foundation has reviewed and approved your application. If your application is rejected, no payment is ever collected, so there is nothing to refund. You can also cancel a pending application at any time before approval at no cost.

2. Once you’ve paid

Registration fees are non-refundable once payment is completed. This applies to Attendee, Speaker, and Exhibitor/Sponsor payments alike. We understand plans change — if something genuinely prevents you from attending, email us at info@aixconglobal.com and we will consider exceptions on a case-by-case basis, entirely at our discretion.

3. If we cancel or postpone the Event

If Artificial Intelligence Exploration Foundation cancels AiXCon Global 2026 outright, we will refund all paid registration fees in full. If the Event is postponed to a new date, your existing paid registration automatically carries over to the new date; if you cannot attend the new date, you may request a full refund within 14 days of the new date being announced.

4. Payment errors and duplicate charges

If you are charged more than once for the same registration, or a payment fails on your end but funds are still deducted, contact us with your payment reference and we will verify with Razorpay and refund the incorrect or duplicate amount in full.

5. How refunds are processed

• Approved refunds are issued to the original payment method via Razorpay.
• Refunds are typically processed within 7–10 business days of approval.
• Depending on your bank, it may take a few additional days to reflect in your account.

6. No physical goods

Registration is for event access only — no physical goods are shipped. Your ticket and entry QR code are delivered electronically through your account dashboard once your registration is approved and paid.

7. How to request a refund or cancellation

Email info@aixconglobal.com with the email address you registered with and your payment reference (from your Razorpay receipt), and we will respond within a few business days.